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Mid-Market SaaS - Case Study

Unlock Your Potential: SDR Systems That Scale Results

Client Overview

Client Type: Mid-Market SaaS Company
Revenue: £10M ARR
Team: 6 SDRs
Focus: Outbound Structure, Sales & Marketing Alignment, Tech Utilisation

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Where They Were Stuck

The Challenges

Despite strong talent, their outbound pipeline was flat. It wasn’t a people problem — it was a systems one:

  • No consistent outreach structure — every SDR had their own approach
  • Disconnected marketing campaigns and sales efforts 
  • Manual personalisation was inefficient and inconsistent
  • Outreach, Apollo, and HubSpot were underutilised or misaligned
     

Our Approach

Twelftree Consulting deployed a playbook-driven system to unify outbound, sync with marketing, and unlock scale:

  • Built a library of shared templates, persona maps, and vertical sequence 
  • Linked outbound messaging directly to active campaigns and content
  • Created a full-funnel performance dashboard with reporting by touchpoint
  • Activated warm leads from content and ad engagement with contextual follow-ups
  • Reduced SDR ramp time by embedding repeatable onboarding systems
     

Business Impact

  • 2x increase in qualified meetings booked in just 45 days
  • SDR ramp time dropped from 3+ weeks to just 6 days
  • Full alignment between marketing signals and sales follow-up
  • Executive team approved roll-out of the system to APAC region

Want More Meetings Without Hiring More SDRs?

We help SaaS teams systemise outreach, unlock intent signals, and align sales with marketing.

“I didn’t need new SDRs — I needed a system they could run. Twelftree gave us the rhythm and playbook we were missing.”
– VP of Sales, Mid-Market SaaS Company

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Ready to take your business to the next level? Contact us today to learn more about our consulting services and how we can help you achieve your goals.

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