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Construction - Case Study

Unlock Your Business Potential: Scaling Beyond Referrals

Client Overview

Client Type: UK-Based Construction Business
Industry: Residential and Commercial Construction
Focus: Operations, Automation, Local Marketing Strategy

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Where They Were Stuck

The Challenges

This reputable construction company had strong word-of-mouth referrals — but no scalable engine to support growth. They faced three major issues:

  • 100% dependency on referrals with no structured marketing
  • Manual quoting, invoicing, and follow-ups draining time and resources
  • No lead visibility, forecasting, or automation to scale operations

Our Approach

Twelftree Consulting delivered a full transformation covering operations, outreach, and marketing:

  • Created local market messaging and positioning to attract new leads
  • Built a complete inbound marketing system from scratch
  • Automated client comms, follow-ups, and administrative workflows using AI
  • Streamlined quoting and internal operations for faster turnaround
  • Implemented a central dashboard to track jobs, leads, and performance

Business Impact

The results unlocked real scalability for the first time:

  • 40% reduction in admin and quoting time
  • 100% visibility into the full client journey from lead to invoice
  • 30% increase in qualified inbound enquiries from local campaigns

Want to Scale Without Breaking Your Operations?

We help construction firms turn strong reputations into structured systems for scalable growth.

“We always had the work — we just didn’t have the systems to manage or grow it. Twelftree gave us the tools, structure, and communication strategy to finally match our reputation with our reach.”
– Director, Local Construction Business

Contact Us Today

Ready to take your business to the next level? Contact us today to learn more about our consulting services and how we can help you achieve your goals.

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